Text us at: (442) 269-3739

SMS Policy


SMS Policy

Support Text Messages. By enrolling in the SMS Program, Customer understands and agrees that Frey may send text (SMS) messages (potentially including messages generated using an automatic telephone dialing system) at the phone number provided to Frey by Customer. These messages may include support messages about the Services or any purchase of Frey Products.

CUSTOMERS MAY NOT ENROLL IN THE SMS PROGRAM WITHOUT AGREEING TO RECEIVE SUPPORT TEXT MESSAGES. Cancelation of support text messages constitutes cancelation of enrollment in the SMS Program. 

Marketing and Promotional Messages

When a Customer purchases a Product, they may opt-in to marketing or promotional text messages concerning Frey Products or Services or the products or services of third parties. By opting in to Frey marketing messages, Customer consents to receiving such marketing or promotional text messages. Customer’s enrollment in marketing messages is not a condition of purchase of Frey Products or use of the Services.

Customer may opt-out of receiving marketing or other promotional text messages at any time by sending us an email or text message at (442) 269-3739, saying STOP, or by following any unsubscribe instructions in the text messages. Customers should be aware that they may continue to receive text messages for a short period while the unsubscribe request is processed. Customer will receive confirmation via text messages or email confirming the receipt of any opt-out request. 

E-Sign Disclosure

By agreeing to receive text messages, Customer consents to the use of an electronic record to document consent to this Agreement and any other terms and conditions  agreement to the purchase of any Product and use of the Services. 

Standard Rates Apply

Standard data and message rates may apply for all text messages sent by or to Frey. Customer should contact their telephone service provider for details as to their data and message rates.

 

Date Last Revised:  April 14th 2021